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Complaint Statement

Brysons prides itself on delivering fast, efficient and reliable services to its customers and non-related parties.  We instruct our staff to be helpful to both internal and external customers.   It is with the expectation of reliability from our customers that we consider it absolutely necessary to have a Complaints Policy to ensure accountability, consistency and swift resolution of issues that affect our customers on occasion.  Additionally, by determining the cause, we can aspire to reduce complaints to a minimum.

We will treat each complainant with tact, courtesy and fairness at all times. In addition, we will maintain confidentiality and would not victimize or harass anyone who has made a complaint.

Brysons recognizes the right to protect its customers and to continually improve the quality of its products and services. We encourage an organizational culture that welcomes complaints as an opportunity to improve upon our products and services.

Please Contact:

Mr. Patrick Ryan
Chief Executive Officer
Geo. W. Bennett Bryson & Co. Ltd.
Friars Hill Road
St John’s, Antigua.

Email: pryan@brysonsgroup.com
Tel: 1(268)480-1296 / 1(268)480-1220

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Take Care of Your Business

Insurances for
Your Business Needs

We offer coverage for Business Interruption, Employers Liability, Workmen's Compensation, Property Owners and Personal Liability with both Local and Worldwide Jurisdiction and many others.

Corporate Office:

Geo. W. Bennett Bryson & Co. Ltd.
P.O. Box 162
Friars Hill Road
St. Johns
Antigua.
Tel: +1 (268) 480-1200
Fax: +1 (268) 462-0320

Contacts:

Brysons Insurance Agency
Tel: (268) 480-1220
Fax: (268) 462-5538
Email: office@brysonsinsurance.com

Brysons Insurance Agency - Falmouth Office
Tel: 1-268-480-1270
Fax: 1-268-480-1271

Brysons Shipping
Tel: (268) 480-1240
Fax: (268) 462-0170
Email: bryship@brysonsshipping.com

+1 (268) 480 1220

Opening hours:
Mon-Thu - 8:00am - 5:00pm
Friday - 8:00AM – 4:00PM

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